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Know Before You Buy



     1.About The Photo 

Our merchandise photos are shot entirely in kind.

 

      2. About Payment

       We accept credit card – Visa and Master payment.

 

      3.    About Size

All our products are in free size.  If you wish to adjust the accessories. Please refer to the adjustment instructions which attached in the gift box.

 

 4.    About Colour

Since each different screen display portion is provided and light exposure when shooting and other reasons. The physical colour ad slightly different picture is normal. All product colour begins to prevail in kind

 

      5.    About Delivery 

All our handmade items are made to order. Product will be shipped 10-14 working days after your purchase. (not including Saturday , Sunday and public holiday), delivery time may vary or delays due to transportation or special conditions.  Please contact us at customercare@faaoffiicial.com before your order if you have any inquires on special or urgent order.

Residential Surcharge HKD 20-30 will be applied on shipments delivered to residential address by SF Express for HK local delivery. Surcharge will be collected upon delivery. For more detail please visit : http://owf.sf-express.com/hk/en/express/valueAddedServices/HK_Residential_Surcharge/ 


 

      6.    About Order & Returns Policy

Craftsmen will start the production once payment is confirmed. Therefore, no modification and cancellation can be made. Confirm your order repeatedly before the payment is recommended.  If you should have any inquires, please contact our customer services.