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Return Policy

 Return Policy 

To avoid the dispute, when customers receive the goods, please immediately check whether the goods intact. If there areproblems, the customer may within 48 hours after receipt of goods, clearly took part in question, along with the order number and product number, by email to: order@faaofficial.com


The following circumstances may apply for returned goods within 48 hours:

1) Goods are damaged

2) Delivery errors

The quality of goods or delivery failures, shipping and return the goods sent freight when rescheduling of goods from our own commitment. (Return merchandise, shipping need to return the specified shop, we can bear the freight)



The following cases can not apply for an exchange:

       1) Delivery time is too long to wait

2) Individual item out of stock and orders requested a refund of other commodities

3) Due to shipping problems delayed the delivery time

4) Returned item without original packaging

5) Paid orders can not be modified  color, style and size

6) Items have washed or used

7) Over the application period forreturn

8) Subjective reasons, such as: a very small defect, quality is not as expected and it does not look good on head.

9) As the display capabilities and graphic properties of computer monitors, tablets and mobile devices may vary; we cannot guarantee that the colour displayed of your monitor will becompletely accurate.

10) Intentional damage