🌸 Sakura Agate Purchase Policy 🌸
Dear Valued Customer,
Thank you for choosing our natural Sakura Agate jewelry. As a unique gift from nature, each piece carries distinctive patterns and spiritual energy. Please carefully review the following terms before completing your purchase.
🔍 Product Characteristics
1. **Natural Uniqueness**
- Sakura Agate is a naturally formed mineral. Variations in patterns, floral inclusions, fissures, and mineral deposits are intrinsic characteristics, not quality defects.
- Slight color differences between product images and actual items may occur due to lighting/photography or display settings.
2. **Handmade Nature**
- All jewelry is hand-strung, which may result in minor size variations (±0.5mm) or visible knotting traces.
**⚠️ Purchase Terms**
1. **Strict Sales Policy**
- **ALL SALES ARE FINAL** for Sakura Agate products (including bracelets, necklaces, pendants, decor items, etc.).
- No returns/exchanges will be accepted for:
✓ Dissatisfaction with natural patterns/colors
✓ Size discrepancies (please check sizing guide)
✓ Unread product descriptions
2. **Inspection Responsibility**
- Inspect items immediately upon delivery. For shipping damages:
✓ Provide **unboxing video evidence** within 24 hours
✓ Include shipping tracking number
- Claims filed after 24 hours will not be honored.
**✨ Care Instructions**
1. **Daily Wear**
- Avoid impacts, chemicals (perfumes, cosmetics), and extreme temperatures.
- Remove before showering/swimming to prevent thermal shock/chlorine damage.
2. **Energetic Cleansing**
- Rinse under running water monthly; recharge under moonlight to maintain energy flow.
🛡️ Limited After-Sales Coverage
| Scenario | Resolution | Required Proof |
|----------|------------|----------------|
| Shipping Damage | Negotiated Debt Recovery | Unboxing video + tracking # |
| Wrong Item | Exchange | Full product photos |
| Other Issues | Case-by-Case | Customer Service Review |
📜 Legal Disclaimer
1. Order placement constitutes full acceptance of these terms.
2. We reserve final interpretation rights for exceptional cases.
For inquiries, contact:
📞 WhatsApp/Email
